The Best Of Intentions, The Worst Of Retentions

Customer: ‘Hello?

Me: ‘Hello ma’am, this is **** Bookstore. I’m calling to let you know the book you ordered has come in.

Customer: ‘What? You’re who?

Me: ‘This is **** Bookstore. You ordered a book from us and it’s here.

Customer: ‘I ordered a book?

Me: ‘Yes.’

Customer: ‘I don’t remember ordering anything.’

Me: ‘The order sticker says you ordered it last week. The title is Improving Your Memory.’

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